Lead Capture
How you can capture a lead though a SMOC flow and integrate the data captured.
Prerequisites
To perform this tutorial you to have set up a SMOC flow to capture data on. This use case is extended in:
The case can also be combined with:
Use Case
| User Story Overview | Alternatives / comments |
|---|---|
| (a) A prospect or customer of a SMOC client | |
| (b) enters a SMOC client’s Website | can be App, Landing page |
(c) is not identified | |
| (d) and interacts with SMOC flow | |
| (e) during interaction is presented with a form where (s)he leaves contact details. | contact is now identified |
| Exits: | |
| (i) data is stored on the SMOC flow analytics | |
(ii) data is stored on the SMOC contact profile and customer is set to lead or none state | if Zapier is set up, data flows through to your other integrated systems |
Interaction Diagram
