Data Capture

Most cases involve data capture in SMOC. This is an important case for the other use cases.


To perform this tutorial you to have set up a SMOC flow to capture data on. This use case can be embedded

Use Case

User Story OverviewAlternatives / comments
(a) A prospect or customer of a SMOC client
(b) is not identifiedcan also be identified
(c) and interacts with a SMOC flow
(d) and chooses question alternatives
(i) data is stored in the SMOC survey analytics
Additional exit: 
(ii) data is stored on the SMOC contact profile if user is identifiedif Zapier is set up, data flows through to your other integrated systems

Interaction Diagram